Privacy Policy

Data Controller

The operator is Immortal Snail LLC, Arthur Evelyn Building, Suite 5, Main Street, Charlestown, Nevis, West Indies. Contact: hey@Duel.com.

Scope of Data

Depending on account activity, the following may be processed: a user identifier, login details, email address (if provided), KYC data during verification, Wallet transaction history, technical logs, support communications, and data arising from AML requirements.

Purposes of Processing

• Providing casino and sportsbook services.
• Account security and fraud prevention.
• Processing cryptocurrency deposits and withdrawals.
• Meeting licensing and AML/KYC obligations.
• Handling support enquiries.
• Product analytics, where permitted by law.

Legal Bases and Sharing

Data may be passed to infrastructure providers, crypto payment processors, support tools, and authorities where law or licence requires it. We do not sell data to marketing brokers as a product.

Retention and Your Rights

Retention periods depend on compliance requirements and the account's lifecycle. Within the limits of the law, you can request access, correction or restriction of processing — through support or hey@Duel.com.

Cookies and Devices

The platform may use essential session cookies and tools that measure service stability. Browser settings let you limit cookies, which may affect logging in.

Changes

This policy may be updated alongside the product and legal requirements. The current version applies from the date it is published on the site.